Processing Times
At Chicc Era, all orders are processed within 1-3 business days. During peak seasons or promotional events, processing times may extend to 5 business days. Please note that processing times are separate from shipping times.
Domestic Shipping Options & Timeframes
We offer the following domestic shipping options:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available for orders placed before 12 PM EST)
All shipping times are estimates and may vary based on location and carrier.
International Shipping
Chicc Era ships to select international locations. International shipping times typically range from 7-21 business days, depending on the destination. Please note that customs delays may affect delivery times.
Shipping Carriers
We partner with reliable carriers to ensure your fashion accessories arrive safely:
- USPS
- FedEx
- UPS
Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order through the carrier’s website using the provided tracking number.
Damaged / Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer service team within 7 days of the delivery date. We will assist you in resolving the issue and, if necessary, provide a replacement or refund.
Free Shipping Threshold
Enjoy free standard shipping on all domestic orders over $75. This offer applies automatically at checkout.
Special Handling
Our fashion accessories are carefully packaged to prevent damage during shipping. Fragile items, such as jewelry, are cushioned with protective materials. If you require additional special handling, please contact us prior to placing your order.